Friday 31 August 2018

Top 5 Reasons to Attend a Modern Marketing Express Near You

By Jennifer Dennis, Director, Marketing, Oracle Marketing Cloud

Oracle Marketing Cloud is hitting the road. Bringing our customers, partners, leaders, and product and services experts together for visionary thought leadership. These FREE half-day events kick off in Toronto September 12, highlighting the latest best practices and innovative breakthroughs around Oracle Eloqua and Oracle Responsys.

Speakers include: Shashi Seth, SVP Oracle Marketing Cloud and Dave Helmreich, GVP Oracle Marketing Cloud Sales North America.

Here's a sneak peek of what you can look forward to at the event. 

There are many reasons to take a break from the office, but here are some your boss is likely to agree with!

  1. Maybe you missed Modern Customer Experience. Now is your chance to catch up on some of the highlights, specifically how you can increase your marketing campaign ROI with Oracle Marketing Cloud.
  2. You are hungry for more. OK, so you made it to Modern Customer Experience. You discovered solutions and made great leaps, but there’s always another challenge. Keep on learning!
  3. You want to win a Markie Award. Markie Award nominations open soon! Get ready to win with tips from Markie winners, highlighting what it takes to bring home the trophy.
  4. You want to expand your career portfolio. We’ll share productivity tips from Oracle product experts, so you’ll have more time to take on those stretch assignments that could help you earn your next promotion.
  5. You need some fresh inspiration. Network with fellow marketing thought leaders – they might just have the creative answers you need to help solve your problems.

BONUS: There is no charge to attend this event. And there’s one coming to a city near you!

September 12 – Toronto, Canada

October 3 – New York City

October 10 – Boston

January 23 – Austin, TX

February 5 – San Francisco

Date TBC – Atlanta, GA

Agenda includes both general sessions and breakouts dedicated to Oracle Eloqua and Oracle Responsys:

  • The Future of Digital Marketing
  • Marketing for The Win: Spotlight on Markie Award Winners
  • Advancements in B2B Modern Marketing
  • B2C Marketing and Customer Experience Innovation
  • Tips & Tricks to Create Oracle Eloqua Magic
  • B2C and B2B Marketing Collaborative Learning Sessions
  • Turbo-Charged Segmentation with the New CX
  • Using Digital Behavior to Drive Immediate Action 
  • Oracle Eloqua and Oracle Responsys Roadmaps

 See you on the road! Learn more and register today!



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‘Tis the Season for Holiday Planning (Now!)

By ​Kenna Hilburn, Director of Account Development, Liveclicker

🎶 It’s beginning to look a lot like … September. 🎶

Which means your holiday planning is in full swing! Instead of writing an article with vague ideas that only add to your growing to-do list, we decided to give four specific tactics you can execute NOW to better position your programs for a successful holiday season and Q4.

Tip #1: Test, Test, Test

The first item on your holiday prep list should be to A/B test. Now is the time to determine the right creative mix for subject lines and email designs so your content is fully optimized and ready for the holiday season.

It’s a real opportunity, especially when you consider a surprisingly high number of marketers still aren’t testing. In fact, research shows that nearly 39 percent of brands never or rarely A/B test their broadcast and segmented emails.

The good news is that there are tools that can help automate the process and deliver winning creative in real time. This reduces the effort needed to analyze results and send a winning version.

Your broadcast messages shouldn’t be the only touch points to benefit from a test – also consider testing your automated and triggered messages for maximum impact. According to the same research, successful email marketers are 70 percent more likely to A/B test their triggered emails at least once a year. Also, these marketers are 95 percent more likely to A/B test their transactional emails at least once a year.

Start your test now, and carry it through the holiday season with dynamic testing tools that continuously test creative versions to ensure the champion version is always deployed.

Tip #2: Refresh Your Welcome Emails

The next item to tackle is a welcome series refresh. Your welcome series is your chance at a first impression, and if you are not personalizing that content, the impact of personalization later in the journey can be lost.

Here are a few suggestions any brand can implement to improve their welcome series – and generate better results:

  • In welcome message No. 1, start your relationship off on the right foot by featuring first name personalization in a fun font over an image. 

text overlay of Micki

You can also begin to progressively collect user preferences via a poll to personalize future emails.

  • In welcome message No. 2, dynamically serve up category or product recommendations aligned with the preferences you collected in the poll using a targeted webscrape. This email is also a great place to start telling your brand story – feature an embedded video that brings your company story to life.

  • Finally, use welcome No. 3 and 4 to collect even more user preferences with additional polls, surveys, and other interactive devices. Just remember, use the preference data you collect to serve your customer with the personalized experience they expect.
Tip #3: Don’t Forget Transactional Emails

Think quick: What is the one message all converted shoppers receive in their experience with your brand?

Shipping confirmations are often an afterthought in the marketing strategy – sometimes they are even executed by a different team – but think of the opportunity these messages represent. WIth high open and re-open rates, as customers anxiously await and track their precious packages, these emails are the perfect opportunity to keep a customer in your branded experience instead of sending them to a third-party tracking site.

For example, digital retailer Evine uses live business context data to display live package location information in its shipping confirmation emails. This tactic increased month-over-month click-to-open rates by 16 percent. 

Tip #4: Plan Ahead with Time-Based Campaigns

Our last recommendation focuses on planning. The phrase, holiday rush, is not an exaggeration. Timely offers and communications are key for a consumer looking for the best deal, and driving urgency is one of the most effective tools in your marketing playbook.

This demand is the perfect opportunity to use time-based targeted messages. Create an hourly, daily, or weekly deals campaign, and drive urgency with a mix of countdown timers, add-to-calendar calls to action, and images that change in real time as offers expire and new promotions come online.

These types of messages successfully cut through the clutter by delivering dynamic content that is always up to date and never provides the negative experience of an expired offer.

A Gift Any Email Marketer Will Love

As you start developing this year’s holiday campaigns, don’t resort to the same old, same old approach. This year, get creative with innovative new strategies and technologies that are proven to increase important email metrics and improve sales. With these four tips, you can truly give the gift that keeps giving – highly engaging email campaigns your customers will love. 

 

Kenna Hilburn serves as Liveclicker's Director of Account Development, leading an international team of account management professionals in client services, satisfaction, and growth. In her role, she is able to share her expertise in both the email marketing and video commerce industries with clients targeting an ever-changing, global marketplace. 



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Thursday 30 August 2018

Look Sharp — New Skills, New Habits, and a Snazzy New Design for Copyblogger

Hey, notice something a little different? Copyblogger has a brand-new design, courtesy of our wonderful colleague, Rafal Tomal. Not only...

The post Look Sharp — New Skills, New Habits, and a Snazzy New Design for Copyblogger appeared first on Copyblogger.



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Wednesday 29 August 2018

How CMOs Can Leverage Video Marketing

In the mid 2000s, the emergence of online video transformed how marketers reached their target audience. In a time where both video production technology and video streaming technology were rapidly evolving, corporations and their CMOs had to quickly adapt their understanding and approach to video marketing.

Gone are the days of creating one big television commercial a year and running it on broadcast, only to do it again the next year. Today’s CMO must be nimble and quick in creating strategies around and also executing on the production of marketing videos.

Here are four things CMOs should consider when looking to win with video marketing:

In-House Video vs. Outsourced

If a marketing department has multichannel video needs, supports sales with video content, and creates video for internal communications, the demand for video can become very high. And with expanding needs, comes ever-increasing costs.

It’s critical to identify the type of videos that can be done internally and those that need the help of an outside video production company. In general, the critical assets (e.g., top of the funnel Facebook ads, television commercials, and brand videos) should be outsourced to a professional agency.

Consistent needs — Instagram stories, Facebook Live, ecommerce product videos, day-to-day Facebook video content, smaller product launches, etc. — can all be done in-house.

When thinking about executing his production, Adam Boalt, CEO of Passport Renewal said, “It’s clear when you need to outsource and when it’s easily done in-house. I found it’s worth the investment to outsource things like our main company explainer video, but things like our product demos are fine [when done] internally.”

Staffing your internal video team really depends on the video demand internally and the allocated budget. On the small side, you can hire a one-man band who can shoot, edit, write, do motion graphics, and produce the final product. However, more realistically you’ll want to plan for staffing a producer/director, a writer, and an editor with motion graphics skills.

Non-Product Branded YouTube Channel

Video content can be a form of advertising and customer acquisition, and if done right, can be a profit center within itself, particularly when it comes to YouTube marketing. Consider creating a YouTube channel in your niche to educate and entertain your audience. Build it outside of your brand, and through investment and talent, build a following within that community.

If your product serves a market that has a content audience on YouTube, then you’ll have an easier time building a following. If there is little to no traffic on YouTube surrounding the types of products you offer, you’ll need to provide more cross-channel promotion.

In addition to a production team, you’ll need:

  1. A host with an engaging personality.
  2. A writer who is an expert in the niche.
  3. A digital marketer.

Here are a few examples of non-product branded channels around product niches that could spark some inspiration:

  • LaurDIY: A channel on crafts with an engaging host who gives tips and insights on cool DIYs for a primarily female, teen audience.
  • Teddy Baldassarre: A channel on watches and watch reviews that discusses trends and topics in the watch community.
  • Pocket Full of Primary: A channel for teachers by a teacher that shows the day in the life of a teacher, gives best practices tips, and talks about current issues.

These are great examples of channels that could be highly leveraged to drive audience awareness to your products. The channel can be costly, but it can be an asset you own with an audience that is loyal and engaged.

Improve Already Successful Funnels

Video doesn’t always have to be a standalone marketing effort that is independently providing ROI, often it’s a way to augment channels that are already working. Every CMO has one or a handful of successful platforms that are keeping the business alive. Ideally, each platform and marketing channel should have its own established customer acquisition cost. Identify those and integrate video into all parts of those successful funnels.

PPC: If paid search is a proven tactic for you, integrate videos into your landing pages. Test which work and which don’t, and try to drive down your acquisition cost through video.

Facebook: If Facebook ads are driving awareness and conversions, test video ads vs. photo ads in a one-on-one test.

Traditional sales: If your marketing department is primarily supporting your sales organization, and you acquire customers primarily through sales, then identify ways to integrate video into your sales channels.

A/B Test Creative

When creating videos, brands often create just one and hope that the creative approach they chose is going to work. When building out individual videos, create two or three versions of them allowing you to A/B test different intros and creative approaches. Doing this will not add too much budget to the project, either.

This is particularly important for advertising uses on paid search landing pages, YouTube pre-roll, Instagram or Facebook ads. These use-cases allow you to quickly test what’s working and what’s not. If you only make videos with one creative approach, you’ll never be able to understand what creative resonates and what doesn’t.

Integrate these things and you’ll be better set to see success in video marketing moving forward.



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A New (Almost Free) Resource to Help You Massively Up Your Content Game

We’ve been talking about this for a few weeks now, and we’ve just published our Content Confidence Checklist, a small...

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The World of Data Management According to Paul Sonderreger



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Tuesday 28 August 2018

How I Boosted My Rankings Without Creating Content or Building Links

seo hacks

I know what you are thinking, this isn’t impossible.

Because the more content you have and the more links you have, the higher your rankings will be.

Although that is true, it doesn’t mean that content marketing and link building are the only ways to increase your rankings.

It doesn’t matter what update Google rolls out, I’ve found that there are a few hacks that consistently work to boost your rankings without creating more content or building more links.

So, are you ready to find out what they are?

What does Google want to rank at the top?

Before I get into the exact “hacks” and tactics that can boost your rankings, I want to first help you change the way you think about SEO.

Do you think Google really cares about on-page SEO and link building?

Sure, it matters to some extent, but that’s not what Google cares about the most.

Google wants to rank websites that people love. If they ranked websites that you hated, then you would slowly stop using Google.

And if people stopped using Google, then there would be fewer people to click on their ads, which means they would make less money.

That’s why Google cares about what you think and they ideally want to rank the websites that you love.

Now let’s dive into some hacks that will make people love your site, which will boost your rankings.

And don’t worry… I am not going to give you some fluffy tactics, I have data to back up everything. 😉

Hack #1: Optimize your click-through-rate

Let me ask you this:

If 10,000 people performed a Google search for the term “SEO” and clicked on the number 2 listing instead of the number 1 listing, what would that tell Google?

It would tell them that the number 2 listing is more relevant and that Google should move that listing to the number 1 spot.

Rand Fishkin ran an experiment where he told all of his Twitter followers to perform a Google search for the term “best grilled steak” and to click on the first listing, hit the back button, and then click on the 4th listing.

best grilled steak

Within 70 minutes the 4th listing jumped into the top spot.

best grilled steak 1

And that page even started to rank at the top of page 1 for the term “grilled steak”.

grilled steak

The ranking eventually slipped back down because people didn’t really feel that the listing was that great compared to some of the other listings.

Instead, it only climbed because Rand has a loyal following and everyone helped trick Google to believe that it was more relevant (at least in the short term).

But this should give you a sense that Google cares what you think. So much so that they will adjust rankings in real time because they don’t want to show you pages that you feel are irrelevant (no matter how many backlinks the page has or how well its on-page code is optimized).

And Rand wasn’t the only person who tested out this theory. It’s been done a countless number of times and each time it produced similar results.

You want people to click on your listing more than the other ones out there. It’s that simple.

If you can generate more clicks (in a legitimate way) than the listings above you, eventually you’ll notice your rankings climb without having to write more content or build more links.

So, how do you get more clicks?

Well, you have to adjust your title tag and meta description tag to be more appealing.

Anytime you perform a Google search, you see a list of results. And each result has a title, URL, and description:

title description

The link part is the title (also known as the title tag), then there is the URL (which is green in color), and lastly, there is the description (black text… that is also known as the meta description).

If you are running a WordPress blog, you can easily modify your title tag and meta description using the Yoast SEO plugin.

There are a few ways you can generate more clicks on your listing over the competition:

  • Include keywords – people tend to click on listings that include the keyword or phrase they just searched for. Make sure you are using the right keywords within your title and description (I will get to this in a bit). This may sound basic, but when your web pages rank for thousands of terms, which one do you include in your 60-character title tag?
  • Evoke curiosity – titles that are super appealing tend to generate clicks. For example, if the keyword you were going after is “green tea,” a good title would be “11 Proven Benefits of Green Tea (#6 Will Shock You)”. I know it may seem a bit long, but it works because a lot of people will wonder what number 6 will be.
  • Copy magazines – anytime you see a magazine, you’ll notice that they have appealing titles and headlines on the cover. A lot of their titles contain “how to” or are list oriented. Look at magazines for inspiration.

Improving your search listings isn’t rocket science. Where most people mess up is that they pick the wrong keywords or they are terrible at writing copy. Remember, humans are reading your title tag and meta description tag, so they need to be appealing.

If you are struggling writing appealing copy, read my ultimate guide to copywriting.

Now let’s go over the exact steps you need to take to get more clicks.

The first step is to use Google Search Console.

Log into Google Search Console, then click on “Search Traffic” and then click on “Search Analytics”:

google nav

You’ll see a page that looks something like this:

search console

Scroll back up to the top and click on the “pages” radio button and “CTR” checkbox:

pages nav

You’ll see a list of results sorted by your most popular URLs and their respective click-through-rate (also known as CTR):

search console ctr

Look for pages that have high traffic but a CTR of less than 5%.

Click on one of the listings with a CTR of less than 5% and then click on the “queries” radio button:

search console queries

You’ll then want to look for the keywords with the highest amount of “clicks” and the lowest CTR.

low ctr

Those are the keywords you want to focus on in your title tag and meta description.

Remember, your title tag is limited to roughly 60 characters, which means you won’t be able to fit more than 2 or 3 keywords.

So, you want to pick the keywords that typically have the most clicks. They should also have a low CTR because you selected pages with a CTR rate lower than 5%.

By adjusting your title tag and meta description to include the right keywords and by evoking curiosity, you’ll be able to increase your clicks. This will get you more search traffic in the short run and boost your rankings over time.

Here are 3 tests that worked well for me when I adjusted my title tag:

marketing digital

I noticed I was getting a lot of traffic for the term “marketing digital” from countries outside of North America on one of my posts.

So, I adjusted my title tag from saying “digital marketing” to “marketing digital” which took my CTR from 3.36% to 4.45%. It also increased my search traffic by 1,289 visitors a month.

social media marketing

With the key phrase “social media marketing,” I adjusted my title tag based on an idea I got from a magazine. My CTR went from 2.38% to 2.84%. In total, that increased my traffic by 932 visitors a month.

With my social media marketing title tag, I added the phrase “step-by-step guide.”

This lets people know it is a how-to related post and it is action oriented. I also added the word “social media” a few times within the meta description.

google adwords

And with the query “Google AdWords,” I noticed that Google announced that they are switching their ad platform name from Google AdWords to Google Ads, so I did the opposite and focused more on the term “Google AdWords” because very few people knew about the name switch.

This helped drive an extra 1,355 visitors per month.

I’ve also had instances where the changes I’ve made had hurt my Google traffic.

So, whenever you adjust your title tag and meta description, mark that date down and look at the data within Google Search Console after 30 or so days to see if it hurt or helped.

If it hurt, revert it back and wait another 30 days. It can hurt your rankings if you continuously test. So when you have a losing variation, no matter what, wait 30 days as it will stabilize your rankings.

If the change helped boost your CTR and rankings, then you are off to a good start.

Now that you’ve optimized your click-through-rate, it’s time for you to optimize your user experience.

Hack #2: Show people what they want when they want it

If you go back to the experiment Rand Fishkin ran above, you’ll notice he told people to click the “back” button.

You don’t want people going to your site and clicking the back button… it will hurt your rankings.

People tend to click the back button because they don’t like what they see. If you can optimize your website for the optimal user experience, people will be less likely to click the back button.

I do this through 2 simple steps.

The first is to use Qualaroo and survey people. By asking people (right when they are on your website) a simple question of “how can I improve this page,” you’ll get tons of ideas.

You can even use Qualaroo to find out why people are visiting your website, which again will help you understand the type of people visiting your site. This will allow you to tailor your experience to them.

qualaroo

I ran a Qualaroo survey on my main blog page. The biggest feedback I got from you was that it was hard to find the exact content you were looking for.

And I know why too. It’s because I have marketing related content on everything. From ecommerce to SEO to content marketing…

I decided to try something out where when you land on the blog page, you can select the type of content that piques your interest and then all of the content gets tailored to your needs.

I also ran a Crazy Egg test to ensure that you like the change I made. Based on the Crazy Egg heatmap below, you can see that it was successful.

crazy egg heatmap

The bounce rate on my blog page dropped by 21% as well. 🙂

I then looked at the Crazy Egg scrollmap to see which elements/areas of the page have the most attention. This helped me determine where I should place the content filtering option.

crazy egg scroll

The Crazy Egg scrollmap of my blog page shows that the content filtering option generates 70% of the page’s attention.

Placing the filtering in a place where there is a lot of attention ensures that I am giving you what you need in a place that is easy to find.

After you optimize your user experience, you want to focus on building a brand.

I recommend that you look at the pages on your site with high bounce rates and consider running this process in order to improve the user experience. When selecting the pages, make sure you are also picking pages that have decent traffic.

Hack #3: Build a brand

If you build a brand like Facebook or Amazon or any of the popular site, you’ll rank higher.

Eric Schmidt, the ex-CEO of Google, once said:

Brands are the solution, not the problem. Brands are how you sort out the cesspool.

I ran an experiment, which helped build up my brand and my search traffic skyrocketed (unintentionally).

My traffic went from 240,839 unique visitors per month in June 2016:

june traffic

To 454,382 unique visitors per month by August 2016:

august traffic

Once I realized the power of branding, I started a podcast called Marketing School, and I started to publish videos on YouTube, Facebook, and LinkedIn multiple times per week.

This has led me to generate 40,412 brand queries per month:

search console brands

I’m even getting 3,806 brand queries per month on YouTube alone:

youtube searches

But as you know, producing good content doesn’t guarantee that your brand will grow.

Even if you build tools like me and release them for free (like what I did with Ubersuggest), it still won’t guarantee success.

But the one thing I have learned that works is the rule of 7.

When someone hears your message 7 times or sees it 7 times, they are more likely to resonate, build a connection, and continually come back.

So how do you get people to come back to your site?

The simplest solution that I’ve found to work is a free tool called Subscribers.

It leverages browser notifications to get people to “subscribe” to your website. It’s better than email because it is browser-based, which means people don’t have to give you their name or email address.

And then every time you want to get people to come back to your website, you simply send them a notification.

Look at how I’ve gotten over 42,316 people back to my site 174,281 times. That’s roughly 4 times per person.

push traffic

Based on the rule of 7, I only have 3 more times to go. 😉

The way I use Subscribers is that I send out a notification blast every time I release a blog post.

The push looks something like this:

neil test sub

And instantly I’m able to get people back to my site:

subscribe stats

When you start using Subscribers you won’t see results right away. It takes time to build up your subscriber base, but it happens pretty fast.

Typically, you’ll generate a browser notification subscriber three times faster than an email subscriber.

Conclusion

If you only focus on things like on-page SEO, link building, or even blogging, you won’t dominate Google.

Why?

Because that is what everyone else focuses on. You have to do more if you want to beat the competition.

By doing what’s best for the user, you’ll have a better chance of beating everyone else.

Just look at me, I do what every other SEO does plus more. Sometimes this causes my traffic to dip in the short run, but in the long run, it generally climbs.

traffic overview

From creating compelling copy so people want to click on your listing, to optimizing your user experience, to building a brand… you have to go beyond the SEO basics.

SEO has become extremely competitive. 5 years ago, it was much easier to rank at the top of Google.

If you use the 3 hacks above, here’s how long it will typically take to notice results.

  • Optimizing title tags – assuming you run successful tests, you can see small results in 30 to 60 days. Over time the results get even better.
  • Improving user experience – making your user experience better will instantly improve your metrics such as bounce rate, pageviews per visitor, time on site, and conversion rate. As for search rankings, it does help, but not instantly. Typically, it takes about 4 to 6 months to see results from this.
  • Brand building – sadly it takes years. Sure, tools like Subscribers will instantly grow your traffic, but it won’t impact your search rankings right away. You have no choice but to build a brand.

So which one of these hacks are you going to test out first?

The post How I Boosted My Rankings Without Creating Content or Building Links appeared first on Neil Patel.



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