Top Gear: Useful Internet Marketing Strategies & Tips to Move You Forward: Unlocking the Power of Incentive: Three keys to mastering perceived value differential

Monday 20 January 2020

Unlocking the Power of Incentive: Three keys to mastering perceived value differential

(This article was originally published in the MarketingExperiments email newsletter.)

The use of incentives is one of the most effective ways to counter friction and anxiety, therefore it can have a significant impact on conversion. But if you are currently using an incentive and it’s not having a major impact, you’re probably not using the right one — or your presentation is lacking.

In this video replay, Flint McGlaughlin not only gives messaging strategies for presenting incentives but also explains how you can identify the best incentive for your offer by using the MECLABS Perceived Value Differential Heuristic. He explains how to apply it with step-by-step instructions and examples.

PVD = Vp — C$n

“PVD” = Perceived Value Differential

“Vp” = Perceived Value of incentive

“C$n” = Net delivered Cost of incentive

Watch the video to learn how you can combine customer psychology with the power of PVD, rigorous testing and a smart set of hypotheses around incentives to maximize response rates, generate more leads and increase sales.

Here are some key points in the video:

4:53 Case study – Choosing the best Amazon gift card incentive
8:15 Case study – Online people search company addresses cart abandonment issue with incentive
16:33 The MECLABS Conversion Index
19:25 Key Principle #1 The objective of an incentive
25:37 Key Principle #2 Test your incentive
26:10 Key Principle #3 The ideal incentive has three components
27:49 Perceived Value Differential: 3 principles
36:32 Four ways to improve the presentation of the incentive
42:44 A step-by-step example of how to do a PVD calculation