Wednesday, 4 January 2017

2 Out of Every 3 Digital Media Minutes Now Spent on Mobile

Right off the bat the fact that 2 out of every 3 digital media minutes is spent on mobile should surprise absolutely no one, least of any marketer reading this. The stat, (see chart below) which comes courtesy of comScore is yet another example of mobile finally delivering on the promise of keeping customers connected to the brand - anytime, anyplace.

Obviously people are spending part of those 2 out every 3 minutes doing other things besides engaging with a given brand or shopping or what-have-you. They're watching videos, playing games, posting to Facebook and on and on and on. 

But in this context, in OUR marketing context it speaks volumes to the inherent need to have a strong mobile marketing strategy.

Elevated Expectations

Mobile innovations have elevated consumer expectations faster than mobile marketers could rise to meet them; technology, budget, and expertise limitations prevented marketers from engaging with mobile customers
well. Now, it’s possible for marketers to fully incorporate mobile into their cross-channel marketing strategy and interact with customers whenever and wherever they are.

In order for marketers to build a personalized experience around the customers, they need to employ data-driven marketing strategies by gaining customer insights across the other digital channels.

Mobile is all about micro-moments: interactions that consumers expect to be fast, relevant, and frictionless - which makes the quality, relevance, and usefulness of marketing more important than ever in mobile.

Each interaction is a critical opportunity for brands to shape their consumer’s decisions and preferences. Marketers need a deep understanding of their customers and the right tools to engage seamlessly with relevance and speed.

Small Window of Opportunity

Marketers have a small window of opportunity to figure out what people want to do with their brand on mobile, and deliver on it.

Since mobile customers are easily distracted and incredibly diverse, each with different preferences, mobile marketers must be able to not only understand which customer segments prefer which mobile experiences, but also deliver those experiences expeditiously.

Tracking a customer’s behavior in real-time gives the marketer the power to create personalized campaigns that are unique to each individual. The result is loyal customers who enjoy relevant messages and successful marketers who enjoy scalable business impact.

Testing 1, 2, 3

Before you do anything when it comes to mobile strategy, you need to remember to test. A four-letter word that scares some people but there’s really no mystery about mobile testing. It’s the art and science of building, running, and analyzing optimization tests for mobile customer experiences. But for companies looking to mobilize their websites and apps, the mystery often lies in how to do mobile testing really well. 

Download the Mobile Testing Guide For Modern Marketers for the best advice from analysts, engineers, and thought leaders on how to help mobile-minded businesses master the non-desktop landscape.



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Why Your Voice Matters More than Ever This Year

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2016, right?

Such a strange, difficult year. Lots of us are thinking about the artists we lost — poets, musicians, cultural icons.

Of course, famous people die every year — but this one had a nasty streak. Bowie, Prince, Ali, Cohen, Fisher, and so many more. People who went far beyond entertaining us.

We never met them, but they changed everything.

Because they found the courage to speak, and sing, and cry out with real voices. Screwed up, weird, flawed, masterful. Sometimes broken, sometimes triumphant, but real.

Truth and courage

Every year, the first week of January inspires us to look ahead, to resolve to be better.

This year is not normal.

This year, it’s not “lose five pounds (again)” or “finally get the junk drawer organized.”

This year, our challenge is to be honest enough and brave enough to change the world.

You have something to say — whether it’s with your blog, with a podcast, with video, with your art or your music. You have something to contribute that no one else can.

We need that now.

You have a voice that’s irreplaceable. It can’t be turned into a clever algorithm. It can’t be duplicated and it can’t be churned out for a penny a word.

We need that now.

It’s about you

As we progress (if progress is the right word), one thing is clear: any time communication can be automated, it will be.

Sports scores, statistics, facts and figures. Anything that can be charted and analyzed by a machine can be turned into some form of automated content.

You will never find success writing like a machine. If your work can be done by a bot, it will be.

Individual, fresh, genuine human voices have always been what worked. They connect us with one another. They present ideas in ways we haven’t thought about before. They make us laugh and they make us angry, and they make us think.

We don’t need any more cynical, mass-produced content.

In 2017, as automation takes over so much routine communication, real human voices become more important, not less.

It’s not about you

If you run a business, you’re changing the world.

If you write content for a business, you’re changing the world.

Not by selling more “best-of-breed solutions for disruptive excellence.”

But by making art that builds the connections between human beings who want things and human beings who make things.

I know there are plenty of people who will think I’m nuts for saying that the content we craft for our businesses can be art.

I don’t care.

Business matters. Making a living matters. Supporting your family matters. And I am never going to tell you to be complacent about those things.

But don’t do it at the expense of your human voice. It doesn’t work, and it’s not what the world needs from you. Sing the song only you can sing.

2017 needs you

We need people who are not afraid of hard work and big ideas.

We need people who understand that the web is made of real human beings, with problems and feelings and complicated lives.

We need people who will resist the epidemic of unkindness.

If you ever thought that this abstract thing called “content” was more important than connection to your audience, you were misreading the situation — badly. Content works because it builds a connection to real people.

2017 needs your voice — your unique expression and humanity.

Of all the “back to basics” advice we give, this one (in my excruciatingly humble opinion) is the most important.

Be strategic, for sure. But don’t let that erase or diminish your genuine and courageous human voice.

The post Why Your Voice Matters More than Ever This Year appeared first on Copyblogger.

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Tuesday, 3 January 2017

5 Surprising Marketing Predictions for 2017 – and What We’ve Learned from 2016

2016 has been an exciting year full of unexpected booms and busts in the marketing and technology world, making us look toward 2017 with eager anticipation. So what predictions came true and which ones started with a bang, but ultimately fizzled out? Let’s take a closer look:

1. Blended Marketing Continued to Dominate in 2016

To the surprise of no one who monitors these kinds of things, mobile marketing continued to dominate the web as I predicted back at the end of 2015. However, just as the incredible rise of ad blockers on the web has filtered out much of the advertising noise, so too are consumer bombarded by omni-channel offers that don’t really meet their needs, or happen at inopportune times.

As a result, consumers are being much more selective about the apps they install, the sites they visit and the emails they receive. If you’re not doing enough to stay at the top of their minds in ways that aren’t intrusive, you’re giving yourself a one-way ticket to UnsubscribeLand.

This is why many businesses look at omni-channel as more risk than reward. Do you really want to be everywhere the customer is all the time? Does the customer want you to be? Are you more of an elegant butterfly in their minds, or a pesky fly? If you don’t take the time to refine and chart your marketing course appropriately, they’ll make that decision for you.

Social media and mobile media continued to blur the lines with integrated shopping, recommendations, videos and reviews – creating an even greater push to get noticed among the amalgamated chunk of product pitches, retargeting ads and “I’m-an-authority-look-at-me” videos. As more and more advertisers step up to the plate, they look at what others are doing and then copy their efforts – rather than test on their own to see what their unique audience would respond to.

And, in an effort to get in on this big, blended push, Google shifted its search results to include video, recent news, location information and other details to help match the user with their search request even faster and more thoroughly than before.

So if everything’s coming together in a more finely-tuned customer experience, what didn’t really take off as well as we expected it to?

2. From Lifestyle Apps to Augmented Reality

I had originally predicted that 2016 would see the rise and greater adoption of lifestyle apps – meaning apps that people installed as a reflection of who they were. These could be a combination fitness-weather-diet tracker app rather than having apps for all three of these items. But the looming spectre of data overages constantly nipping at their heels means developers have tended to go easy on what’s available via app versus the much more open and accommodating web.

What stirred everyone’s imagination was augmented reality. The undisputed summer hit was Pokemon Go, but it, too, failed to gain much traction after the initial buzz wore off. Still, it was a masterpiece of gamification and as mobile becomes more powerful, we can look forward to seeing what augmented reality can do – particularly when you’re able to bring together the aforementioned apps into an all-in-one experience that isn’t just helpful, but subtly addictive too.

3. Talk To Me – Dash Buttons and the Internet of Things

Voice-guided search, wearable devices and innovations like the Amazon Echo and Google Home are starting to bridge the gap between the internet you access on your computer, and the internet you access everywhere.

Awkward attempts to blend e-commerce with that always-on, on-demand functionality has come out in the form of Amazon Dash buttons – WiFi connected devices that let you instantly order your favorite household products, but they’re more of a novelty than a really useful and innovative design. Watch them become as memorable and curious as the CueCat.

What will be changing for marketers is an increasing investment in understanding analytics and getting a truly cross-channel view of the consumer. Rather than throwing out a bunch of things that the company “thinks” the customer might want, they’re finally gathering enough intelligence (and enough of an understanding to know what to do with it), that they can track a consumer from a search on their home computer to a product description page on their mobile phone, to an order form on their company laptop.

This is known as advanced attribution, and it’s going to change the way we market to customers in ways we probably can’t even imagine. But think of the potential of engaging that consumer at the right time and place, on the right device, when they’re at the right stage of the buying cycle, and you can see precisely how much of a game-changer this technology is.

4. A Bigger Focus on Tools and Services that Fill in the Gaps

Things like predictive analytics and personalization tools are great – but they’re mostly in a vacuum. That means you can’t really leverage them to see the big picture, as well as the granular details you need in order to make decisions with confidence.

Expect innovations in 2017 to help bridge the gaps with many of these services, allowing for greater integrations with existing systems and a better, visual picture of what all that information really means. Kissmetrics is one such type of service. Rather than plop a bunch of analytical data in your lap, it zeroes in on who is doing what, and allows you to track and monitor their engagement across devices.

Other types of services that are not even part of the analytics industry are popping up to fill in the empty spaces left by other innovators. Uber, Airbnb, Amazon Echo/Google Home and many other services like these are becoming ubiquitous in our lifestyle because of the service they provide — a service we never even knew we needed until we saw its potential.

Tools like these are poised to change the way we market on the web, and you can expect even more integrations with popular software and SaaS products to broaden their reach and capabilities.

5. The Power and Passion of Social Media – Who Decides What You Get to See?

Although this doesn’t just apply to marketing, the U.S. election was watched, dissected, ranted and raved over across social media platforms. So much so, that “fake news” and allegations started littering people’s news feeds.

But this then begs the question – should you encapsulate yourself in a bubble – seeing only what you want to see, or should companies give you a little bit of everything and let you choose accordingly? Who decides? Social media has a very powerful and passionate audience on its side – and a significant amount of data that it’s going to have to make some definitive and perhaps unexpected decisions on. After all, not offering a balance can affect user engagement, and losing user engagement is the one thing that no social network wants to imagine – it’s their lifeblood. How they plan to approach this particular conundrum remains to be seen, but you can bet that eventually they’ll be forced to decide – and not everyone may agree with the results.

What Do You Think is in Store for 2017?

Do you think we’ll see some surprising changes on how we market to consumers in 2017? What do you think will happen? Share your own predictions with us in the comments below!

About the Author: Sherice Jacob helps business owners improve website design and increase conversion rates through compelling copywriting, user-friendly design and smart analytics analysis. Learn more at iElectrify.com and download your free web copy tune-up and conversion checklist today!



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2017: The Year of the Data Driven CMO

Happy New Year everyone! I hope everyone had a great holiday season and I wish nothing but the best for everyone in 2017 and beyond. 

Now, as for you, the CMOs of the world, as we wave goodbye to 2016, the time has come to wave goodbye to some bad habits when it comes to the use of data and data driven marketing. No, I will not refer to this as a New Year's resolution because we all know how long those last and this is far too serious to have it go the way of the latest diet or exercise regimen that lasts all of two weeks. 

Survey Says: Wrong

Picture a group of marketers on the TV show Family Feud. The question posed is "What is your primary source for customer data?" Well chances are the answer from a marketer would be via surveys as research from Bazaarvoice showed that nearly 70% say surveys are indeed their primary source for customer data.

Not surprising in the least the same research revealed that a mere 27% of customers believe surveys are the best way to learn about them.

I have to go back and re-process that stat again, the one where 70% of marketers use surveys to ascertain data about their customers. 

Apparently the calendar is wrong for this is NOT 2017 but somewhere in the late 80's/early 90's range. 

Surveys? Seriously? 

Let me guess are these same marketers still communicating via fax machine, too? 

Hi, I'm Big Data. Have We Met?

Yes, you may think you know just how big Big Data really is. But then again maybe you don’t. Maybe you don’t realize just how much data is being generated every single day. You know it’s a lot but are not quite just how much is a lot. Well how does 2.5 quintillion bytes per day sound?

That would be 2,500,000,000,000,000,000 in raw numbers.

Pretty staggering isn’t it? 

As to some specifics as to what makes up all that data, consider every minute of every day :

  • 347,222 Tweets are sent out
  • 4.2 million Facebook posts are Liked
  • 1.7 million Instagram photos are Liked
  • 1 million Vine videos are played
  • 51,000 Apple users download an app

It does not take a data scientist to realize that’s a whole lot of data going on every minute of every day around the world. 

And yet 70% of marketers are still using surveys to get data on their customers?

If 2017 is in fact to be the Year of the Data Driven CMO then said CMOs must stop using archaic methods to gather and in turn use that data and to do that they need to use the right marketing technology. 

Yes, It Really Is That Easy

The challenge, however, is wading through the nearly 4,000 martech solutions currently available. With so many options—and more arriving daily—identifying the right ones and getting them to work together is not easy. Modern Marketers need to spend more time innovating and less time integrating. That’s why an open platform that offers not only pre-integrated apps, but an open infrastructure to make future innovations, is essential to success.

As technology converges with the marketing function, many new concepts and marketing categories have been created: Web analytics. Predictive Analytics. Tag Management vendors. Email Marketing. This list really goes on and on and on.

Fortunately for you we're here to help. Download The Truth About the Martech Stack to learn what differentiates leading marketing technology platforms from the rest.



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10 Modern Editing Tips for Meticulous Bloggers

protractor, ruler, and gray pencil - copyblogger

I watch a lot of YouTube videos about the best ways to clean your bathroom.

In fact, I realized that I spend way more time watching “hacks, tricks, and tips” about how to efficiently clean a bathroom than I do actually cleaning my bathroom.

Given the hundreds of thousands of views on these types of videos, perhaps it’s not just me. And I started thinking … this might be similar to bloggers who read about editing tips.

Editing, like cleaning a bathroom, isn’t always the most fun, so bloggers might spend more time reading about editing tips than actually implementing them.

We’d like to have a polished bathroom or a polished blog post — we just don’t always want to perform the work required to produce that shiny end result.

The 10 modern editing tips I’ll share today should invigorate you to put in the elbow grease … at least when it comes to your writing.

1. Become the Editor-in-Chief of your blog

Even though blogs have been around for a long time, some people may still associate them with sloppy, weak information posted on a website. And that’s what some blogs are.

But that’s not what you do.

While the writing rules you follow certainly depend on the audience you serve, your presentation must be thoughtful.

Blog posts that work for your business ideally satisfy a need for both you and your readers.

Here’s my definition of an Editor-in-Chief that serious bloggers like you can use to demonstrate your commitment to quality:

Editor-in-Chief (noun): a person who assumes complete responsibility for, and ownership of, all of the communication he or she puts out into the world to enable a self-directed, creative career.

2. Build editing momentum

You don’t start physical exercise without some gentle stretches, and you probably don’t even start drafting a blog post without some writing warm-ups.

So, don’t just jump straight into editing your writing without some preparation either.

Instead, energize your brain to tame wild words with your audience’s best interest in mind.

You want to feel ready to shape and craft your text rather than simply read it.

To build momentum to edit with ease, begin your editing routine by:

Those are just a few activities you can try. How do you get ready to edit? Share in the comments below at the end of this post.

3. Bond with your audience over a shared worldview

As I mentioned above, your blog post should be a thoughtful presentation that considers your audience’s desires, hopes, and needs.

And you don’t always need to write more to create the most engaging, useful, content possible. Sometimes you might just need to arrange your ideas in a way that is easy to consume.

That may include:

  • Revising your headline or subheadlines
  • Adding bullet points
  • Rearranging your sentences or paragraphs
  • Deleting confusing tangents
  • Turning a long blog post into a series

Editing is more than just checking for proper grammar, spelling, and punctuation. It’s your opportunity to extract your winning difference from your draft and shine a spotlight on it.

4. Sleep with one eye (and one ear) open

We know writers are always working, so look for meaningful snippets everywhere, even if they seem to have nothing to do with the topics you write about.

Why is this an editing tip?

Your draft may be a straightforward article that offers helpful information, but during the editing process you can infuse it with your own writing voice and incorporate interesting elements that hook readers on your blog’s style.

Go ahead, make the competition irrelevant.

More on writing voice on the blog tomorrow …

5. Ask yourself questions

It’s common to take a break after writing before you begin editing to help clear your mind. After all, it’s difficult to review your own writing objectively.

Another thing you can do is ask yourself critical questions about your content:

  • Does this introduction explain why someone should keep reading?
  • Is there too much hype and not enough value?
  • Can I simplify this point?

Since your headline is always a good place to start, check out: Ask Yourself These 3 Questions to Craft Better Headlines.

6. Add carbonation to your flat water

Plain water is fine, but isn’t sparkling water a little more fun?

As you examine your draft, vary your word choice and fine-tune your language throughout your post — especially at the beginning of paragraphs.

For example, if you begin the majority of your paragraphs with “Something you could try …,” or “Make sure …,” the text is going to look repetitive to a reader.

Also, take a look at the list items in this post. They aren’t merely “1. Edit,” “2. Proofread,” etc. They state unpredictable, unusual actions that guide the reader through the post in an unexpected way.

Be an artist. Play with your words and look for different ways to present your ideas.

7. Bring an umbrella (just in case it rains)

It happens to the best of us. We can all get a little … wordy.

Shield your final draft from extra explanations with your trusty word-repellant umbrella.

Aim to not get too attached to your words and swiftly cut out sections of your draft if they don’t benefit your audience. (Save them for later because they might fit perfectly into a different post!)

You want your article to be complete, but communicate your main message in a precise way.

8. Complete a “revision triangle”

Once you’ve set up a post in WordPress:

  1. Edit in the Text Editor screen
  2. Proofread in the Text Editor screen
  3. Proofread once again in Preview mode

I call this a “revision triangle” because a triangle has three sides and these are three steps that help ensure you have thoroughly reviewed your writing.

Since many mistakes are often not caught until you proofread, let’s look at my favorite proofreading technique.

9. Keep the reader in your created reality

In the draft of this post, I accidentally typed “learn” instead of “clean”, “person” instead of “perhaps,” and “always” instead of “also.”

If these errors had published, they would have jolted readers out of the experience I created for them.

They could reread the text and figure out my true intentions, but that’s a bit disappointing for readers — and extra work for them.

Catch these types of mistakes by proofreading from the end of your post to the beginning in Preview mode.

Remember that proofreading is not reading.

You need to slowly inspect each word in your draft.

10. Zig when others zag

This tip is also known as “double-check details other bloggers may overlook.”

Properly attribute any quotations you use and verify their accuracy (no missing or incorrect words).

Look up the exact names of companies and products. You don’t want to write “MasterMix 300” when the product you’re talking about is actually called “Master MixIt 2000.”

It’s easy to skip over hyperlinked text when you proofread, so give those words special attention.

Fact-check event information, such as the day of the week, date, and time.

There isn’t just one set of editing tips that help your blog stand out; you build respect and trust by getting the details right over time.

Strengthen your editing habits to differentiate your blog

Now that we’ve got a handle on practical editing techniques we can all use this year, I’ll resolve to also stay on top of my cleaning chores as well.

Should I straighten up the area around my bathroom sink?

It’s a start.

The post 10 Modern Editing Tips for Meticulous Bloggers appeared first on Copyblogger.



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Here’s Proof it’s Possible for Regular People to Find Business Freedom

Here’s Proof it’s Possible for Regular People to Find Business Freedom

It is absolutely possible for regular people to do great things in business without venture backing, super mentors or expensive business training.

It’s absolutely possible. We have proof.

At Fizzle this is our goal, our mission, and it’s working!

This past year Fizzle members have been digging in and doing. the. work.

We are a diverse group of people with dreams of personal freedom — working for ourselves, designing our lives the way we want them to be.

And it’s working!

  • This year 12% of Fizzlers quit their day jobs to pursue their business full time.
  • This year 21% of Fizzlers started earning regular money from their business.
  • 24% of Fizzler businesses were booming enough to hire someone for their business!
  • And this year 56% earned at least one dollar from their business. They broke the seal!

It’s working — you guys are doing it, and it’s awesome to watch.

We’ve just completed a huge survey of Fizzle members and the results (and the webpage displaying them) are astounding.

Please be our guest and browse these awesome stats and get FIRED UP about what you can do this year in your business.

If you want guidance along the way, you know where to find us :)

Small business stats



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Monday, 2 January 2017

Get Back to Basics to Crush It in 2017

person stepping onto train - copyblogger

One week from today, Copyblogger turns 11 years old.

In some ways, it feels like only yesterday that I came up with the concept for this blog in December of 2005 and launched it the next month. Except that I was 38 at the time, and now … I’m not (ahem).

There was plenty of emerging talk about commercial blogging going on back then, and Copyblogger was specifically designed to add to the conversation in a way that wasn’t being addressed. Fortunately, I had spent the previous 7 years figuring out how to build online audiences that built businesses.

Today we call that content marketing, and in this sense, a lot has changed in the last decade or so. Content is now a multi-billion-dollar industry churning out a massive volume of content — content that’s too often massively undifferentiated and uninspired.

In other words, much of it is missing the mark.

It’s (Still) All About the People

Compared with a decade ago, we now have all of this fabulous technology that allows us to implement automated conversion funnels, adaptive content experiences, and powerful segmented email marketing. To add to that, you’ll hear a lot about AI-driven chatbots, web-based virtual reality, and machine learning in 2017.

And yet, none of that matters without the basic stuff that we learned as bloggers all those years ago. It’s the human element that’s important, first and foremost.

At the foundation of what we do as digital marketers is influencing human psychology, telling creative stories, and delivering value that leads to a unifying sense of connection. Add marketing technology to that, and then you’re hitting it out of the park.

That means you need a content strategy that marries the motivations of your prospects with your business objectives before anything else. And yet, the latest research from Content Marketing Institute shows that just 37% of B2B marketers and 40% of B2C marketers have a written content marketing plan.

Maybe we should start there?

Strategy Doesn’t Just Happen

An effective content strategy should guide you toward reaching and speaking authentically to the tribe you want to lead, not insincerely pandering to whomever shows up. That means understanding your own core values and living them through an engaging human voice.

We’ve heard the word empathy over and over for the last few years, but do you really know what the buyer’s journey looks like from the perspective of your prospect? Do you understand what they’re thinking, feeling, seeing, and doing along the way?

And finally, are you just delivering information, or are you delighting your audience with stories big and small that differentiate you and make the competition irrelevant? Does the content you produce clearly reflect a winning difference, or are you simply mimicking someone more established and popular than you are currently?

Take a brutally honest look at your digital marketing and content efforts. If they’re not as good as they could be, let’s make them better — together.

Brian is Back in the Saddle

I love referring to myself in the third person. It’s one of the perks of this job.

And for the first time in many years, a big part of my job will be running Copyblogger. Not only from a strategy standpoint, but also by writing here each week.

Big deal, you’re thinking (rough crowd!). Fair enough, but this announcement is more about holding myself accountable to practicing what we preach when it comes to strategy, techniques, and ideals.

Plus … I’m just as fired up about what we’ll be sharing with you this year as I was 11 years ago, when all I thought about was consistently delivering relevant value to the Copyblogger community. We were fortunate enough to grow an 8-figure business from those efforts, and now it’s time to get back to basics to take things to the next level.

Just remember, back in 2006, I didn’t have a business model or a product to sell. All I knew was that if I helped you, you might be inclined to do business with me.

Like I said, back to basics. More on content strategy starting next week.

The post Get Back to Basics to Crush It in 2017 appeared first on Copyblogger.



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