Wednesday, 2 March 2016

So Many Tactics, So Little Time: How to Prioritize Your Content Marketing To-Do List

Prioritize your content marketing efforts

If you’re feeling overwhelmed and confused, I don’t blame you.

When using content marketing to build your business, you can work on: email marketing; cornerstone content; landing pages; paid traffic; building an email list; promoting your content on social media; creating opt-in incentives; writing and setting up an autoresponder (or five); offering webinars; using Blab or Periscope; running Facebook ads; offering content bonuses; hosting a podcast; creating content inside membership sites; publishing a book; writing guest posts … the tactics go on and on.

Faced with all these options for building your online presence with content marketing, where will you start?

What will you focus on first, second, and third?

Of course you’d like to have all of the above in place. And maybe someday you will.

But right now? All those tactics look like a mountain you need to climb. You don’t know which path to take to the summit. You don’t even know where to start!

At least, you didn’t know where to start. After reading this article, you will.

I’m going to share my favorite technique for making what seems overwhelming seem doable. I’ll show you how to prioritize those tasks so you can begin checking them off, one by one.

The fog of confusion will lift and you’ll have a crystal-clear view of the target you’re aiming for. Ready?

The answer is … it depends

One of the most-loved offerings inside our Authority advanced content marketing training program are the live Q&A sessions we host every month.

Those sessions are an opportunity to ask questions directly related to your business and your current circumstances where you can get advice and guidance from members of the Rainmaker Digital team.

And in those Q&A sessions, there’s one phrase we say often, always accompanied by an apology.

“It depends.”

In business, the right path always depends on your current goal, the people power and tools you can count on, and the time you have available.

Know your goal and the resources you’re starting with. Taking these into account will help you as you prioritize your to-do list.

How to pinpoint your most-urgent goal

If you’re in the business world, chances are good that your ultimate goal is profit. And you know in a vague way that just about all the tactics mentioned above have the potential to reap profit.

If you work for a charitable organization, your ultimate goal may be donations. Or votes. Or community action.

Some of the tactics listed have a measurable impact on your goal right away. Most, though, are investments: you set them up today knowing that you may not see the payoff for a while.

For many of the tactics listed, you must have certain elements in place before you can use the tactic.

In the project management world, these are called dependencies.

Let’s look at a few:

  • You shouldn’t send paid traffic to a site that has no content in place for visitors to consume. Using paid traffic is dependent on you crafting content on your site.
  • It’s not a good idea to build a complex paid membership site until you’ve built an audience of people to offer it to. Creating and selling memberships is dependent on you building an audience.
  • Writing guest posts is a waste of time unless you have a way to capture email addresses from the people who visit your site because of your posts. Building your audience with guest posting is dependent on you getting your email marketing set up and an opt-in form on your website.

The first thing to do when you see a brand-new content marketing tactic is to think about everything that needs to be in place upstream and downstream for the tactic to work.

This is easy to do if you think about your site visitors’ customer journey. As they walk down the path of getting to know, like, and trust you, what are the touch points along the way?

It might look something like this:

  1. A prospect searches for a keyword associated with your topic and lands on a cornerstone content page.
  2. On the page, they see a call to action to register for your website to get free information and tutorials related to your topic.
  3. Once they register, you send them a series of autoresponder emails about your topic. One of the early emails includes a coupon for 40 percent off the price of one of your most popular products.
  4. Those people who buy the product and become customers receive a series of autoresponder emails with tips for making the most of their purchase.

There are some fancy, high-tech, involved ways we could make the journey above happen. But let’s start out with a minimum viable approach so we can get it done! You can always tweak and improve later.

Let’s call this the “Phase 1 version” of the customer journey.

Phase 1: Necessary for launch

Pinpointing your goal is important. And identifying dependencies — tasks that must be accomplished before other tasks can happen — is important, too.

But approaching your tasks by asking, “What’s the shortest route between thinking this idea and making this idea come to life?” might be the biggest confusion-buster of them all.

Because in the end, the faster you go from idea to implementation, the faster you’ll begin to see results.

And the faster you’ll get feedback, too! Feedback is how you’ll discover if your product or service is working for the prospects you’re offering it to. And you can’t get feedback until your idea is launched and out in the wild.

As you look at all the things you could do to get your product launched, I urge you to ask yourself, “What’s a minimum viable approach to making this product live?”

For the example above, a minimum viable approach might be:

  1. A prospect searches for a keyword associated with your topic and lands on a cornerstone content page. Publish two or three cornerstone content pages that use the keyword you’re targeting.
  2. On the page, they see a call to action to register for your website to get free information and tutorials related to your topic. Create a tutorial you can use as an incentive for registration.
  3. Once they register, you send them a series of autoresponder emails about your topic. One of the early emails includes a coupon for 40 percent off the price of one of your most popular products. Write three autoresponder messages. Create a coupon for your product and include it in one of the messages.
  4. Those people who buy the product and become customers receive a series of autoresponder emails with tips for making the most of their purchase. Write three autoresponder messages for new customers.

That’s the minimum viable version of this plan. That’s a version that will get you from “idea in your head” to “idea in the wild” in the shortest possible amount of time.

Phase 2: Nice-to-have for launch (but only if there’s time)

Want to dream a little?

You can make your bare-bones launch more polished … but only if you have time to spare. Remember, our goal here is to bring that idea of yours to life as quickly as possible.

If you do have time to add some polish to your launch, try ideas like these:

  1. A prospect searches for a keyword associated with your topic and lands on a cornerstone content page. Add images throughout your cornerstone page. Write four to five pages total all related to your topic and all with the aim of enticing people to register for your site. Begin a social media campaign to promote the pages and reach out to site owners with similar audiences to let them know the pages exist.
  2. On the page, they see a call to action to register for your website to get free information and tutorials related to your topic. Add value by creating a worksheet to help people apply what they learn from the tutorial.
  3. Once they register, you send them a series of autoresponder emails about your topic. One of the early emails includes a coupon for 40 percent off the price of one of your most popular products. Write a few additional autoresponder messages and repeat the offer more than once.
  4. Those people who buy the product and become customers receive a series of autoresponder emails with tips for making the most of their purchase. Use marketing automation and branching logic to create if/then scenarios for prospects based on their behavior inside your autoresponder.

Phase 3: Can wait to be implemented later

Just for fun, let’s look at the fancy, high-tech, involved version of this same plan.

You don’t need any of the tactics below to launch, but once you’ve tested your idea and want to improve the performance of your offer, you can add bells and whistles like this:

  1. A prospect searches for a keyword associated with your topic and lands on a cornerstone content page. You use paid advertising to drive search traffic to the cornerstone pages you created.
  2. On the page, they see a call to action to register for your website to get free information and tutorials related to your topic. You use sophisticated landing page software to make the offer and you create and deliver a highly polished tutorial video with a worksheet and audio downloads.
  3. Once they register, you send them a series of autoresponder emails about your topic. One of the early emails includes a coupon for 40 percent off the price of one of your most popular products. You write an extensive autoresponder series — possibly 15 to 20 messages. You sprinkle offers throughout. You create elaborate, highly detailed content on pages on your website.
  4. Those people who buy the product and become customers receive a series of autoresponder emails with tips for making the most of their purchase. You use marketing automation to offer upsells to related products that are featured depending on behavior.

Pick your approach (but start with Phase 1)

Any of the approaches above will take your idea from in your head to in the wild.

Phase 1 is where you want to start, though. A minimum viable approach is faster, easier, and less overwhelming.

All those more-advanced tactics will be there waiting for you when you’re ready for them. Until you are ready …

Avert your eyes from that shiny object

Information about effective content marketing is shared using — guess what? Content marketing.

That means that as content marketers in training, we’re constantly exposed to new techniques, new ideas, and new approaches to creating effective content. This can lead to confusion and a feeling of overwhelm. And it can also afflict us with severe Shiny Object Syndrome.

Shiny Object Syndrome, as you probably know, is that state of mind that has us lurching toward one new idea after another, grasping for a cutting-edge solution without allowing our current approaches to play out.

When you set up your to-do list, don’t go after whatever new idea you’ve been exposed to recently.

Instead, think strategically about all the dependencies that need to be in place to get you to your goal. Use a minimum viable approach to getting your idea into its most basic form. Get it out into the wild so you can begin gathering feedback.

Where does constant learning fit into this?

So, how does ongoing education figure into this approach?

I’m not suggesting you close your eyes, plug your ears, and ignore all the new content marketing tactics you learn about. What I’m recommending is that you continue learning but divide your education into two categories:

  • Deep dive education. If you need to set up your email marketing program, for example, you’ll focus on learning about opt-in incentives, effective calls to action, autoresponders, etc. Whatever tactic you need to employ that you don’t have a good grasp of, spend some of your education time doing deep dive learning so you can implement it successfully.
  • Continuing education. You’ll also want to have an understanding of how all the pieces of content marketing work together, so don’t stop learning about other elements of content marketing. Just try to avoid seeing them as shiny objects you must implement immediately. Instead, treat it like continuing education that will help you do your job as a trained content marketer.

How do you prioritize your to-do list and your learning?

This feeling of overwhelm is common: I know because I’ve felt it myself and have spoken to many others who have too.

How do you sort through all the information out there and keep yourself informed? Let me know in the comments.

The post So Many Tactics, So Little Time: How to Prioritize Your Content Marketing To-Do List appeared first on Copyblogger.



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Take Your Website to the Next Level – Data [Infographic]

In our first two installments of Take Your Website to the Next Level, we talked about design and messaging. In this final post, we’re going to talk about what to do after you’ve designed a clean and captivating site, created engaging and useful content, and have been up and running for a period of time. Now it’s time to find out exactly how your website has been performing and make the decisions about what to do to improve it further.

If content is king, then data is queen. 

What do you know about the traffic on your website? Do you know which pages are visited most often? Do you know how frequently visitors are returning to your site and which CTAs (Calls-To-Action) are most effective? If you’re not currently monitoring your data, you’re missing out on important information about your website visitors. Tools like Google Analytics are easy to use and available for free so you can get started right away and make the most out of your web marketing.

Once you know how most of your customers are finding your business, the better you can sharpen the messaging the customer sees when they come to your website. Discovering which keywords most resonate with your customers can inform your content. If you find that certain pages or content aren’t working, then you can begin to make changes to improve your website performance.

If at first you don’t succeed, try again.

But, what changes should you be making? What do you focus on first? Is your new idea better than your last idea?

Before you start blindly rebuilding your website, try split testing various pages and elements. Create a radical variation on your homepage and call it “Homepage-A.” Create a second “Homepage-B” that is different than your current homepage, but with mild differences and updates. Using a tool like Optimizely will allow you to have the different versions of your homepage running concurrently. A third of your audience will see the new Homepage-A, a third will see Homepage-B, and the rest will be served your old page as a control. This will allow you to test how your new ideas stack up against each other, as well as how they stack up to what was already there.

Started from the bottom, now we’re here.

Once you’ve implemented analytics and A/B testing, and become a data-ninja, you can use your new skills and insights to maximize user traffic to your website. In the last section, we’ll talk about what you can do to increase a customer’s likelihood of finding you through search engines such as Google, Bing, Yahoo, Ask, etc.. 

SEO (Search Engine Optimization) is a giant ball of string. It’s complex and easy to get lost, but, there are some easy things you can do to unravel it in the right direction. You may even start seeing immediate improvements in your website’s performance.

Keywords – Keywords and phrases are information that search engines will specifically target. Let’s say you sell beaded jewelry. You have a website that shows your current stock. Someone looking for “beaded jewelry” may type words into a search engine, such as; beaded necklace, colorful earrings, fun bracelets, casual jewelry. Search engines will allow you to buy into certain keywords and in return, they rank you higher when these keywords are searched. Your initial goal may be to get in the top three pages, with the eventual goal of getting on the first page of a search term or keyword.

These keywords are words that you will want to pepper throughout your site in copy, meta-data, maybe in some headlines and page titles, and possibly even in some of your internal URLs.

If your business is ready for more advanced SEO, we highly encourage you to hire a professional. Deluxe SEO Services will direct customers to your website, get you front and center on search engines, and produce immediate results. Get started by telling them about your business.

© 2016, James Hummel. All rights reserved.

The post Take Your Website to the Next Level – Data [Infographic] appeared first on Vertical Response Blog.



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5 Bulletproof Strategies for Procrastinators who Need to Get Work Done

5 Bulletproof Strategies for Procrastinators who Need to Get Work Done

Let’s be honest about two things for a minute: 1) we all procrastinate sometimes, and 2) procrastinating has benefits.

When we procrastinate, we often work on things that are simply easier or more enjoyable than the things we’re putting off. Sometimes we play. Sometimes we nap. Sometimes we tackle another project that just seems more fun right now. These are all good things on their own.

I can procrastinate with the best of them. In the end, I almost always get the work done, but it can take some mental gymnastics to force myself to finish.

The worst thing about procrastination may actually be feeling bad about yourself because of it. The shame spiral that can happen when you’re not doing what you’re “supposed to be doing” doesn’t make the work more enjoyable, and it certainly isn’t good for your mental health.

What if instead of feeling bad about procrastination, we all decided to embrace it? The feeling you have of not wanting to work on the task in front of you is a valid feeling. Acknowledge the feeling. Accept it. Be realistic about it.

Procrastination is part of the process. Maybe you simply have too much slack in your schedule right now. Maybe this task isn’t really that important. Maybe you’re just bored with it because you’ve done it a million times. You can’t fault yourself for feeling this way.

But hold on, I’m not writing this to rally you around embracing procrastination. That could make an interesting post in itself, maybe for another day.

Today I want to talk about actually getting the work done. For as much as we acknowledge and accept procrastination as part of the process, in most cases we eventually have to buckle down and get the work done.

I’m recommending two steps. First, let the procrastination happen. Second, use strategies like the ones I’m about to share to make it as easy as possible for you to finish what you need to finish.

Keep some strategies and tactics like these in your back pocket, for when you really have to get down to work. Add to your toolkit as you find new ways of getting things done.

Here are five of my favorite strategies for getting work done when I’m procrastination prone:

  1. Talk it through

    Getting your brain in gear is often the only thing you need to do. Once your brain starts engaging with the task at hand, the dopamine kicks in and motivation flows.

    Talking your project through with someone who can listen, ask questions and give feedback is a shortcut to getting your brain to focus.

    If you work solo, this is a great reason to be part of a mastermind group. If you work on a team, simply ask a colleague for 15 minutes to talk through your project.

  2. Outline it

    Defining a structure is often the hardest part of completing longer tasks like writing a blog post or filming a video. Once you create an outline, the rest can be a simple paint-by-numbers experience.

    This is one of the reasons why list posts (yes, including this one) are so pervasive online. Not only are they oddly gratifying to read, they’re also more straightforward to write because the outline is built in to the content.

  3. Make it bad, on purpose

    Perfection is the enemy of done. Worse than that, research shows that perfectionism correlates with depression, anxiety, eating disorders and other mental health problems.

    Even if you aren’t trying to be perfect, simply trying to make something “good” could be enough to keep you from finishing.

    When you’re procrastinating on finishing something, challenge yourself to finish it crudely, on purpose. Crank out the minimum viable version of this project. Once you finish, you can go back and make improvements if necessary.

  4. Reward yourself

    I have a confession. This very blog post is an experiment in the strategies I’m sharing with you now. Yesterday I had one of those “can’t-get-my-brain-in-writing-mode” kind of days. Instead, I procrastinated and worked on a different project.

    Today when I sat down to write again, I still didn’t feel like it. I used two of the five strategies to finally write the post.

    First, I outlined the post and wrote the intro. Then, I used another strategy: I rewarded myself for the mini-milestone of finishing my outline. I then took a break to go surfing. Now I’m back and the writing has been much easier because the outline is done and I’m not distracted by the prospect of going for a surf.

    It may seem silly to reward yourself for a small milestone, but it can work as justification to get some of the heavy lifting done in a short period of time. With the outline done and your brain engaged, getting the rest of the work done is more likely.

  5. Break it up

    I find that when a project is spread out over too long a timeframe, it’s hard to get motivated to start. It’s as though I need the pressure of “crunch time” to get a project underway.

    But crunch time isn’t always fun. When you wait for a deadline to get too close, it’s more likely you’ll be stressed out. When you finally finish a project under-the-gun, it’s easy to fall into a post-project depression, which starts another cycle of procrastination.

    Instead of waiting for your deadline to loom, try this: commit to spending a small amount of time on your project every day, even if it’s just 30 minutes. If you stick to the 30-minutes a day schedule, by the time crunch time comes around you’ll be much further ahead and less likely to stress out.

    I find that when I spend any amount of time working on a project each day, instead of ignoring it completely, I often get into a flow state on one of those days, which leads to most of the work getting done without even meaning to do it.

These are just five of my favorite strategies for getting work done when I’d rather be [surfing | playing | working on another project]. What are your go-to tactics for beating procrastination? Please share in the comments below!



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Tuesday, 1 March 2016

Vote For What You Want To See Benchmark Email Cover at SXSWi

I really had a blast live blogging MarketingSherpa Summit and sharing that wealth of information with all of you. That’s why I’m heading to SXSWi.

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Does SMS Have a Role in E-commerce Customer Acquisition?

Bohemian Guitars is a company that sells guitars made of oil cans. This unconventional design was born in a basement and within a few years became one of Indiegogo’s most popular campaigns.

Now they’ve become a full-blown manufacturing operation in response to booming demand. Their secret? Closing sales over SMS.

Early on in the growth their business, owner Shaun Lee noticed that a lot of his sales were coming from mobile devices. In response, he added a ping widget to the site, enabling visitors to just tap a banner in order to reach out with a text.

bohemian-guitars-sms

The experience for the customer is similar to the “Live Chat” interfaces that are becoming popular, except that it can have an even more personal feel, since chat is commonly associated with anonymous and impersonal tech support interactions, while text conversations are still perceived as much more human.

It’s also just plain progressive: not many businesses are doing it.

According to Lee, texting with his customers resulted in an increase of about 98% in sales in less than 6 months. That’s pretty astounding.

Lee attributes the results to the immediate personal connection created with SMS. Most of the time this amounts to nothing more than simply helping the customer pick the right product for his or her needs and playing style.

What’s important is that the questions are usually of the kind that requires immediate attention in order for the customer to proceed with the purchase, which is why the added SMS capability has made the difference between a conversion and an abandoned cart.

More examples of SMS success

So that’s the story with Bohemian Guitars, but is there anyone else on the digital horizon implementing SMS with this kind of effectiveness? The answer seems to be affirmative. Here are just a few examples.

In India, Flipkart allows users to send “@flpkrt” followed by a particular item to their phone number in order to get pricing updates. If you are looking for an iPhone 5c, you would just text “@flpkrt iPhone 5c” and then you could expect a response containing the current price.

Redbox, the popular video rental service, offers a “Redbox Text Club” for customers who want to hear about offers and new releases.

redbox-text-club

And if you’re a fan of Snapple, you can have “Snapple Facts” sent directly to your phone by texting REALFACT to 762775:

snapple-facts-texts

A UK retailer, Marks & Spencer, uses SMS to send out its “dine-in-for-two” meal offers. And another helpful hint: They always send the SMS right when busy commuters will be leaving work for home.

Uber sends riders text message when their requests are picked up by a driver as well as when the driver has arrived:

uber-text-when-driver-arrives

Even financial services are getting in on the SMS game. M-Pesa is an African-based mobile money transfer service and enables customers to send and receive money through SMS. PayPal has also developed similar SMS features.

Julep, an e-retailer that sells beauty products, used an SMS coupon offer for a new nail polish and generated a 34.23% click through rate and ended with a 17.44% purchase conversion rate based on those who clicked the link.

Finally there’s Mayvenn, a distribution channel for hair extensions allowing stylists to sell hair directly to their customers. They noticed early on that customers here and there were reaching out to them via SMS, and so they took this as a clue to open up a new channel of communication. Now Mayvenn sends and receives up to 400,000 text messages a month for customer service purposes.

Why you should probably look into it

There are a variety of factors behind the success of SMS marketing among those e-commerce businesses that have given it the old college try. Here are a few of them.

  • Mobile first – Google has been calling itself “mobile first” for years, and this approach has by now become a necessity, especially in light of the very real shift from desktop to smartphone computing. And SMS communication is still a leading form of mobile communication despite the fact that smartphones give access to chat, email, and video calling at any time. In fact, when it comes to smartphones, SMS is more widely used than voice.
  • Phenomenal open rates – Text messages have a reported 99% open rate, and 94% are read within 5 minutes.
  • Bridging the gap – Despite the proliferation of smartphone devices, there are still quite a few customers out there carrying non-smartphone mobile devices. That means that just having a mobile-ready website isn’t going to be enough to catch them on the go. SMS messages, on the other hand, can reach them anywhere.
  • Customer experience – More and more, customer acquisition is becoming less exclusively about price and more about convenience and ease of communication. According to Bain & Co., customers are four times more likely to go to a competitor due to discrepancies in service than to discrepancies in price. And Defaqto Research found that 55% of consumers are willing to pay a bit more if it means a better customer experience.
  • Customer response – Perhaps the most convincing statistic when it comes to SMS potential is the customer response rate. According to Text Marketer, customers are 6-8 times more likely to respond to a call to action in a text message than through email. And when it comes to links, the click-through rate is 19% in SMS compared to 4.2% in email.
  • Competitive edge – Finally, with all else being equal, having the option to reach out to your customers through SMS could give you a step-up over competitors who aren’t SMS-enabled.

Tools to get you started

If you decide to add SMS to your marketing and customer service arsenal, your next step is going to involve choosing which service to enlist. There are plenty to choose from.

Sonar is the one we mentioned earlier and was used by Bohemian Guitars and Mavenn to spike their sales. The Ping Widget is easy to install. Just copy and paste some code into your header tags and you’re ready to go.

At the same time, be warned: If you’re using a hosted editor like Wix, there may be limitations in place on your host’s end that prevent Sonar’s service from functioning properly on your site. Check with your host first to make sure you’ll be able to get up and running.

If your store does happen to be hosted by Wix, you can turn to Bontact.

Bontact offers SMS functionality in addition to live chat, click-to-call, and a “leave us a message” feature.

The app installs onto your site with a couple clicks, and your customers are presented with a pop up offering a menu of “live support” options to choose from.

bontact-clout-sms

If a visitor clicks on the “send an sms” tab, they are presented with a simple interface to initiate the conversation.

bontact-clout-send-a-text

If you’re a Shopify user, you have a variety of options, each offering unique functionality. Try Clockwork SMS and SMS Hero for starters.

Also check out the other great options like FireText, Kadro, and SlickText. Each will allow you to manage SMS campaigns in addition to order shipment and delivery notifications. These last options are not affiliated with web hosting services and have more of an emphasis on bulk SMS campaigns than on customer support and 1-to-1 interactions.

Conclusion

Now, a quick word of caution. When it comes to SMS marketing, all subscribers must give their expressed consent before you can start sending messages. Never start uploading numbers into a mailing list without proof of consent, or you could face very real legal trouble.

That’s why interfaces that allow the customer to initiate a conversation or allow the customer to opt-in for SMS are important additions to your e-commerce website. They can be encouraging to the customer, personal, and easy.

Remember to keep things personal, since that’s where the strength of SMS lies. Try not to use scripts to automate responses and conversations. SMS at its best escapes the rigid bounds of automation and this can be undermined if SMS conversations are just as automated as email.

That said, it may not be feasible to respond to each and every inquiry on a personal basis, and so it is possible to create auto replies complete with name placeholders in order to make sure you customers are acknowledged properly.

In the end, SMS is by no means a dying form of mobile communication. The reality is precisely the opposite: it may very well be the next big discovery for e-commerce as a means of personalizing the anonymous aspects of e-commerce. Some folks have even suggested it may finally dethrone email as the tool of choice for e-commerce marketing. Wouldn’t that be the day?

About the Author: Daniel Schwindt is a social media specialist and founder of Clout Social Media, a company that helps businesses succeed through consultation, content creation, brand management, blogging, and white paper design. Follow Daniel on Facebook.



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The Good News and Bad News When it Comes to CMOs and Social Media

I am tempted to ask if you want the good news first or the bad news? Maybe I should pen two separate posts, one with the good news first and the other with the bad news leading off. 

Nah, too much work.

Let's dive right into the good news. According to the most recent edition of the biannual CMO Survey from Duke University's Fuqua School of Business, spending among CMOs as part of their overall budget when it comes to social media marketing is expected to increase 97% over the next five years. 

Yes, he said 97%. 

Right now social media accounts for 10.6% of their overall budget with that number to climb to 20.9% in the next five years. As to how that overall increase breaks down across B2B and B2C, well see for yourself. 

  • B2B Product - 129% 
  • B2B Services - 68%
  • B2B Overall - 90%
  • B2C Product - 146%
  • B2C Services - 102%
  • B2C Overall - 120%

Overall the numbers are in fact good news. However, the one number that sticks out is the 68% increase expected for B2B services vs. the other increases, each over 100%. Not sure why the B2B Services increase would be so significantly lower than that for B2B Product? 

On the other hand, maybe it's the other numbers - the larger increases that are out of whack, if you will. 

Take a look:

Now pay close attention to the B2B columns, specifically the 61.0% and 42.1% which represent the percentage of CMOs who say they have not been able to show the impact of social media on their business for Product and Services, respectively. 

Could it be that B2B Services CMOs are in fact more attuned to the role social media is playing than the other 3 areas? B2B Product CMOs are increasing their spend while they have the highest percentage who claim they can't show the impact? 

Something is astray for sure. 

The "Real" Bad News

Ok so the above may or may not be good news, depending on how you look at it. However, there is no denying this below is in indeed bad news. 

Christine Moorman, a professor at Duke University's Fuqua School of Business and director of The CMO Survey puts it quite bluntly when it comes to this particular finding. “Integrating social media activities with the rest of the company’s marketing strategy also remains a challenge, with no improvement in this rating over time.” 

It is pretty astonishing to see that since February of 2012 the response has essentially been the same with just a slight glimmer of hope over the last two versions of the survey. My assumption as to why this "flat-lining" if you will is occurring is due to the fact that far too many CMOs - be they B2B or B2C still do not know what to do with social media when it comes to "adding it to the mix" along with all other parts of their marketing.

Either because of their technologies or platforms or because they simply do not care to integrate it. They are fine with leaving where it is, on its own in many cases. 

Regardless of the reason, the best thing they can do, and you, is to download the Modern Marketing Essentials Guide to Social Marketing



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7 Deadly Sins and 7 Virtues of Email Marketing

how to avoid email marketing traps

Ever heard of the seven deadly sins? They were originally a roadmap for avoiding moral pitfalls that included sloth, envy, and greed.

Today, these seven pitfalls frequently appear in popular culture, including the thriller film Se7en and the Morgan Spurlock documentary television series 7 Deadly Sins.

If you perform a quick online search, you’ll also find playful examples, such as the YouTube video that features examples of each deadly sin taken from various episodes of Spongebob Squarepants. No, I’m not kidding.

With the seven deadly sins all over television, film screens, and social media, I started mulling over the major moral pitfalls of email marketing. Wouldn’t it be great to have a roadmap for email marketing, too?

As content marketers, we need a list of major dangers to steer clear of, so we’re not spinning our wheels and sending ineffective messages that don’t get opened, read, and clicked on.

In this post, you’ll discover the seven email marketing sins we should avoid and the seven desirable email marketing virtues we should work hard to cultivate when creating an email marketing strategy.

Sin #1: Disappearing after you send out your “welcome” message

Many content marketers set up an automated “welcome” message to send to new subscribers, but after that, they completely disappear and don’t email their list members again for a long time.

Some marketers are afraid they will be pests. Others just aren’t sure what to say or how to say it.

Whatever the reason for your email silence, you mustn’t be an email Houdini. You’re missing a huge opportunity to bond with your subscribers if you don’t touch base with your list on a regular basis.

Virtue #1: Regularly sending your audience great content

Emailing valuable content builds relationships with your audience members and helps them get to know you.

Send emails to your list with blog post or podcast notifications, quick tips, or other useful content. Then supplement those emails with regular, relevant offers.

And always remember: Your email subscribers wouldn’t have signed up for your list if they weren’t interested in you, your content, and what you have to say. If you provide value, you’re not being a pest.

Sin #2: Panicking when people unsubscribe from your list

Do unsubscribe notifications strike fear in your heart? If so, you’re not alone. This one is a common (and avoidable) sin.

There are a lot of reasons why people unsubscribe from your list, and you don’t need to worry about most of them. Panicking holds you back and may eventually make you hesitant to send emails to your list.

Virtue #2: Remembering that your ideal community members will stay subscribed

People who discover they aren’t a fit for your list might opt out, and when they do, they save you time, money, and energy.

To combat this fear, you can easily turn off unsubscribe notifications and stop regularly looking in your email service provider to see how many people have left your list.

Sin #3: Over-promoting or under-promoting

If you send too many promotions to your list, your subscribers may become annoyed and less likely to buy from you. On the other hand, if you never send relevant offers, you run the risk of being taken for granted as the “free” person.

Over-promotion and under-promotion are both deadly sins of the email marketing world and should be avoided.

Virtue #3: Striking the perfect balance of publishing valuable content and presenting relevant offers

The best thing you can do for your list is send a balanced mix of high-quality content and regular offers.

Take a look at your email editorial calendar, and make sure promotions and content are both part of your emails over the next few months.

Sin #4: Trying to do too much in one email

Nothing’s worse than an email that includes tons of links that direct subscribers to many different pieces of content, landing pages, and sales offers.

Especially in our increasingly mobile world, we simply can’t overload our readers with too much information (and too many links) in one email.

If you try to do too much in one email, your reader will be more likely to think, “Eh, I’ll read this later” and file your message away in email folder purgatory. There’s a good chance it will never be rescued and read.

Virtue #4: Writing focused emails that include a single, strong call to action

Try to stick with a single call to action in each email, if you can. Want someone to read your latest blog post? Great! Stay focused on that, and include clear and easily clickable links.

If you’re sending out a newsletter and multiple links are unavoidable, make sure each article is clearly labeled so your content is manageable.

Sin #5: Being boring

Dull emails are the ultimate sin. Most of your subscribers get tons of emails every day, so carefully consider what you can do to stand out.

Boring emails get lost in the fray and will be deleted.

Virtue #5: Injecting personality into your emails by using your unique voice

Your subscribers want to get to know you — they want to know what you like, what you hate, and what you stand for.

Don’t be afraid to introduce some individuality into your emails by telling stories, sharing your opinions, or showing a bit of your personal side.

Your subscribers will love it, and they’ll be a lot more likely to read your emails.

Sin #6: Sending out emails that aren’t mobile-friendly

More than 65 percent of emails are now opened on smartphones and tablets.

If you’re still sending three-column emails (or other messages that aren’t mobile-friendly), a large portion of your subscribers are having trouble reading your messages.

There’s no excuse for this massive sin in 2016. You simply must be kind to your mobile subscribers.

Virtue #6: Sending single-column emails with large, clickable links

Use a single-column layout, and test your emails on mobile devices to ensure they are easy to navigate and click on.

Sin #7: Neglecting to create a smart, workable email marketing strategy

Many content marketers approach email messages like the task of achieving perfectly cooked pasta — they just throw stuff at the wall and see what sticks.

This sin can be deadly for your business. Confusing, overwhelming, or flat-out poorly crafted emails can hurt your website traffic, your next promotion, and your overall reputation — so you should always think before you hit “send.”

Virtue #7: Mapping out your email plan before you hit “send”

I can’t overstate the importance of having an email marketing strategy before you start getting subscribers to opt in to your list.

You need to determine approximately when you’ll be emailing your list, what you’ll be sending, what your goals are, and what your emails will look like.

A smart email marketing strategy that yields high open rates is sin-free and attractive to your subscribers.

Achieve email marketing success

These seven deadly sins are avoidable in the digital marketing world, and when you steer clear of them, you’ll get that much closer to accomplishing your content marketing goals.

You’ll also be able to build stronger relationships with your subscribers and feel confident every time you send an email to your list. Your conscience (and your subscribers) will be there to encourage you on your journey to ethical, principled content marketing success.

And if the last sin on this list (“Neglecting to create a smart, workable email marketing strategy”) has you sweating bullets, the final post in our current email marketing series will have you covered. In the meantime …

Catch up on other posts in our email marketing series

The post 7 Deadly Sins and 7 Virtues of Email Marketing appeared first on Copyblogger.



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