There is a problem with the question in the headline above. The problem is it implies a zero-sum game. If you focus on UX or focus on design, you lose either way.
The key to any successful message is the combination of the two in service to the customer.
In this video, our Managing Director, Flint McGlaughlin, talks about the false dichotomy inherent in the question of UX vs. design.
We talk more about this question in the University of Florida/MECLABS Institute graduate certificate program.
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